1. How do your charges appear on my credit card statement?
   2. What if I don't have a credit card?
   3. What if I believe there is an error in MY ACCOUNT?
   4. What happens if I forget my password?
   5. How do I recharge my account?
   6. Is there any expiration date on my account?
   7. What is MY ACCOUNT management?

1. How do your charges appear on my credit card statement?

Since we are using the most relaible and respectable payment gateway, Paypal, as PinTouch.com payment processor. The credit card transaction will appear on your bill as "PinTouch".


2. What if I don't have a credit card?

You may use your ATM debit card with VISA or Master Card logo, or using Paypal account. It is easy, fast and safe.


3. What if I believe there is an error in MY ACCOUNT?

Some of your account information could be update online by login to your account, like account profile, PIN free setting, Speed Dial setting etc. But if you believe there is call record error or balance error, please contact us as soon as possible. Let us know why you believe there is an error, and we will promptly get back to you and correct any problems.


4. What happens if I forget my password?

You can retrieve your password by clicking on the "Forgot Password" link in home page login area.


5. How do I recharge my account?

Just sign in to your account and click "Recharge". After you processed recharge, your account will be credited immediately.


6. Is there any expiration date on my account?

No. Your account will never expire.


7. What is MY ACCOUNT management?

PinTouch.com provide customer login to indivisual account. After login, you can check Account balance, Check online CDR (Calling Detail Records) a calling statement, Order history, Recharge account, International callback, PIN free dialing, Speed Dial, Account profile update, Change password.