1. How do your charges appear on my credit card statement?
   2. What if I don't have a credit card?
   3. Can I use the credit card issued by a forign country (not in US) ?
   4. Is it safe to purchase over the Internet?
   5. When my credit card being charged?
   6. Can I cancel PinTouch.com service and get refund?

1. How do your charges appear on my credit card statement?

Since we are using the most relaible and respectable payment gateway, Paypal, as PinTouch.com payment processor. PinTouch.com is an online store owned by H&H Communication Services. The credit card transaction will appear on your bill as "PAYPAL *H&H COMMUN".  Top


2. What if I don't have a credit card?

You may use your ATM debit card with VISA or Master Card logo, or using Paypal account. It is easy, fast and safe.  Top


3. Can I use the credit card issued by a forign country (not in US) ?

Don't worry. Since we are using the largest payment processor owned by eBay, we accept payment from: Australia, Austria, Belgium, Barazil, Canada, Danmark, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Mexico, Netherlands, NewZealand, Norway, Portugal, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, United Kingdom and of course, the United State.  Top


4. Is it safe to purchase over the Internet?

Many people are hesitant to provide credit card information over the Internet. PinTouch.com is using Paypal payment processor which uses the latest secure server(SSL) with encryption technology making your transaction safe. PinTouch.com is using the same payment method as eBay which accepts millions customers' online transactions.  Top 


5. When my credit card being charged?

When you sign up for PinTouch.com long distance service, you will register and purchase a certain amount of service credite in a dollar amount of your choice. Your card will be charged at the time you sign up for service and each time you recharge your account.  Top


6. Can I cancel PinTouch.com services and get refund?

Yes. We provide each new customer 15 days money back guarantee. Since we are phone service carrier, not a reseller. We are confidently sure you will be 100% satisfaction. But if you do not satisfy our service for any reason,  PinTouch.com will 100% credit back all unused balance without any question asked. Just email our customer service your purchase information. We will credit back all unused balance within 3 business days. Even there is no credit card transaction fee charged. We paid it for you. Most online store in this industory 
cannot give customer money back guarantee, but we do.